Mutual Funds Commodities Research Tax Planning IPO Our Team Contact Us  
Google
Web www.equitybulls.com
IPO News

| More

TCS Ranks No. 1 in Customer Satisfaction in France for 5th year

Posted On: 2024-01-24 23:04:07 (Time Zone: IST)


Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) has emerged as a leader in customer satisfaction in France by ranking first in the 2023 French IT Sourcing Study by global think tank Whitelane Research. With a satisfaction score of 84%, TCS retained its position at the top for the fifth consecutive year.

Whitelane Research is an independent organization that conducts in-depth research into information technology procurement policies in Europe and organizes events across the continent. The 2023 French IT Sourcing Study, conducted in collaboration with IT consulting firm Timspirit, is the largest independent survey carried out in France among 200 business managers and customers of IT service providers. It covers 600 IT outsourcing contracts and 700 cloud service contracts.

TCS France consolidated its leadership with a score that is 12% higher than the average of companies in the sector and a lead of 6% compared to the organization that ranked second. The general satisfaction score is also up 3%, a significant jump from last year's performance.

"We are delighted to be ranked number one in customer satisfaction by our French customers for the fifth consecutive year. For over three decades, TCS has been partnering with many esteemed French organizations on their transformative journeys, contributing to their growth and helping them realize their visionary goals. Our enduring collaboration has been built on a foundation of innovation, customer-centricity, continued investment in local talent, and a deep understanding of the unique challenges and opportunities within the French market. We remain committed to fostering success and driving transformational impact for our French clients and this achievement reaffirms our position as their trusted partner." said Rammohan Gourneni, Managing Director of TCS France.

Operating in France since 1992, TCS has supported more than 80 large French companies in their growth and transformation journeys, including 18 CAC40 companies (Alcatel-Lucent, BNPP, Engie, Sodexo, Société Générale, Total, etc.). In the three decades since, TCS has made significant investments in the country and opened service centers in Paris-Suresnes, Lille and Poitiers. The IT services leader has also been recognized as one of the best employers in Europe and France by the Top Employers Institute for 11 years in a row.

TCS' growth in France is reflected in its performance in the 2023 survey on indicators such as account management (87%, + 11% vs. average), innovation and ability to drive transformation (79%, + 15% vs. the average), and the use of sustainable technologies (78%, +13% vs. the average).

Jef Loos, Head of Procurement at Whitelane Research, said, "Tata Consultancy Services holds the top position in France for the fifth consecutive year, demonstrating the consistency of its commitment to its French clients. Maintaining such a high customer satisfaction rate year after year and in a rapidly evolving technological context shows the technical capabilities, flexibility, and customer centricity that TCS teams can do, whether in terms of digital transformation, application services, Cloud or workplace."

The study brings out important insights on the topics that IT managers will be prioritizing for the next two years. Almost 63% of the respondents plan to outsource more or at least maintain their current level of outsourcing. Respondents' main motivations remain cost reduction (56%), refocusing on core business (45%), improving the quality of service (40%) and better access to resources and talents (32%). The services that managers will focus on include finance, manufacturing industry of chemicals, consumer goods and pharmaceutical products and finally public services.

Shares of Tata Consultancy Services Limited was last trading in BSE at Rs. 3848.00 as compared to the previous close of Rs. 3861.90. The total number of shares traded during the day was 408405 in over 11654 trades.

The stock hit an intraday high of Rs. 3881.40 and intraday low of 3805.00. The net turnover during the day was Rs. 1570174476.00.


Click here to send ur comments or to feedback@equitybulls.com





Other Headlines:

GPT Healthcare Limited raises Rs. 157.54 crore from Anchor Investors

Juniper Hotels IPO Retail Portion subscribed 52% on Day 1

IT Solutions provider Orient Technologies files DRHP for IPO

Juniper Hotels Limited raises Rs. 810 crore from Anchor Investors

IPO of GPT Healthcare Limited to open on Thursday, February 22, 2024, price band set at ?177/- to ?186/- per Equity Share

Gala Precision Engineering files DRHP for IPO

Vibhor Steel Tubes IPO subscribed 320 times with bids worth Rs. 16,211 crore

IPO of Juniper Hotels Limited to open on Wednesday, February 21, 2024, price band set at ?342 to ?360 per equity share

Gopal Snacks Limited gets Sebi nod for Rs 650 crore IPO

Vibhor Steel Tubes IPO gets subscribed within 30 minutes of opening

Trust Fintech Limited, SaaS product-focused fintech software solution provider, files DRHP

Interiors and More Limited IPO to open for subscription on Feb 15, 2024

Rashi Peripherals IPO subscribed 59.71 times on Final Day

Rashi Peripherals IPO subscribed 3.19 times on Day 2

Rashi Peripherals IPO fully subscribed on Day 1 led by NII and Retail

Juniper Hotels gets Sebi nod for its Rs 1,800 crore IPO

Rashi Peripherals Limited raises Rs. 180 crore from Anchor Investors

IPO of Rashi Peripherals Ltd to open on Wednesday 7 February, 2024, price band set at ?295 to ?311 per Equity Share

KP Green Engineering Limited files DRHP for SME IPO

Nova Agritech IPO subscribed 109.36 times on Final Day

Fonebox Retail Limited anchor book fully subscribed

Nova Agritech IPO subscribed 33.87 times on Day 2

Nova Agritech IPO subscribed 9.75 times on Day 1 led by Retail and NII

Nova Agritech Limited raises ? 43.14 crore from Anchor Investors

IT Solutions major, Rashi Peripherals raised Rs 150 crore in Pre-IPO round

Fonebox Retail IPO date has been set, with the IPO opening on January 24

Nova Agritech Limited's IPO to open on Monday January 22, 2024

Medi Assist Healthcare Services Ltd IPO opens for subscription on Monday - Jan 15, 2024

Konstelec Engineers Limited plans to raise around 25 crores through an IPO, aiming to be listed on NSE Emerge this January

Payment Platform MobiKwik refiles DRHP with SEBI for Rs 700 crore IPO

Jyoti CNC Automation Limited's IPO to open on January 09, 2024

Gretex Share Broking files papers for IPO

Diffusion Engineers files DRHP with SEBI for IPO

Rays Power Infra files DRHP for IPO

FirstCry.com files DRHP for IPO

Emmforce Autotech Ltd files DRHP with BSE SME

Innova Captab IPO subscribed 55.26 times on Final Day

Tamilnadu Coke & Power Limited files DRHP with NSE Emerge

Innova Captab IPO subscribed 3.54 times on Day 2

Ola Electric files DRHP for IPO

Awfis Space Solutions Limited files DRHP with SEBI

Innova Captab IPO subscribed 1.41 times on Day 1

Credo Brands Marketing IPO subscribed 51.85 times on Final Day

Happy Forgings Ltd IPO subscribed 82.04 times on Day 3

RBZ Jewellers IPO subscribed 16.86 times on Final Day

Innova Captab Limited raises Rs. 171 crore from Anchor Investors

Credo Brands Marketing IPO subscribed 6.95 times on Day 2

Motisons Jewellers IPO subscribed 159.61 times on Final Day

Happy Forgings Limited's IPO subscribed 7.47 times on Day 2

RBZ Jewellers IPO subscribed 7.15 times on Day 2


Website Created & Maintained by : Chennai Scripts
West Mambalam, Chennai - 600 033,
Tamil Nadu, India

disclaimer copyright © 2005 - 2020