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The Leela Palaces, Hotels and Resorts wins Best Hotel Group in India

Posted On: 2023-12-20 19:59:58 (Time Zone: IST)


The Leela Palaces, Hotels, and Resorts, India's foremost luxury hospitality brand, took centre stage at the 12th edition of India's Best Awards (IBA) by Travel + Leisure India and South Asia by securing four prestigious accolades across distinct categories. This year, yet again for the 4th consecutive year, The Leela Palaces, Hotels and Resorts won the Best Hotel Group in India, and additionally also won Best Service along with its two other properties being recognized as the Best Bleisure Hotel and the Best Convention Centre in a Hotel.

India's Best Awards, organised by Travel + Leisure India & South Asia, is an annual reader's choice award that celebrates the best in the hospitality industry. Through an audience-led format, Indian luxury travellers cast their votes over two months, recognising the best-in-class experiences across various categories from among destinations, hotels, airlines, airports, cruises, and lifestyle.

The Leela Palaces, Hotels and Resorts winning the 'Best Hotel Group in India' for the fourth year in a row, is a testament to the brand's consistent efforts towards achieving excellence and its unwavering dedication to guest satisfaction across its various stunning properties. The brand was also awarded 'Best Service' for its signature personalised services and curated experiences, characterized by genuine warmth and meticulous attention to detail, allowing every guest to immerse themselves in a truly luxurious stay. In recognition of its bespoke business amenities and stunning leisure facilities, The Leela Bhartiya City Bengaluru was awarded 'Best Bleisure Hotel', and The Leela Gandhinagar's state-of-the-art convention centre was crowned the 'Best Convention Centre in a Hotel', offering unparalleled venues and meticulous service for unforgettable gatherings. The epitome of true Indian luxury, The Leela Palaces, Hotels and Resorts provides exceptional hospitality, unparalleled guest experiences and stunning designs that celebrate India's rich art, cuisine, and culture.

On this extraordinary achievement, Mr. Anuraag Bhatnagar, Chief Executive Officer of The Leela Palaces, Hotels and Resorts said, "We are deeply honoured to be chosen by the readers of Travel + Leisure India and South Asia to receive multiple honours in the India's Best Awards 2023. This remarkable win is a testament of the passion, commitment, and dedication of our team to cater to the ever-evolving needs and expectations of our guests, curate meaningful and customized experiences and create new benchmarks in luxury hospitality industry. We are grateful to receive these awards and would like to extend our heartfelt gratitude to all our valued patrons and guests for their continued appreciation and support."

India's Best Awards is a renowned benchmark of excellence for travel and hospitality industry. It honours the finest travel experiences selected by Travel+Leisure's readership of discerning travellers who cast their votes for their favourite brands and recognize the best-in-class experiences. Readers rate their experiences and evaluate hotels based on characteristics such as rooms, location, food, amenities, value, and services.

These accolades reaffirm and celebrate The Leela's thoughtful and customized services, exceptional experiences and solidifies the brand's position as a beacon of refined luxury, world-class service, and unmatched hospitality in India's travel landscape. Remaining steadfast in its commitment to bring the true Indian luxury hospitality experience to travellers around the world, the brand continues to evolve and curate one-of-a-kind experiences that delight guests while staying true to its brand philosophy of 'Atithi Devo Bhava'-Guest is God.


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